Animal Shipping Options
Priority Parcel Service - The preferred method for shipping animals:
- Within the continental United States, Puerto Rico and Honolulu, Hawaii
- Maximum weight: 100 lbs. (combined weight, animal & container)
- Maximum container dimensions : 36L"x26W"x28H"
For the safety of your animals and other cargo onboard, we require that you present the documents below before shipping.
Health certificates. Please bring two copies (the original and one extra) issued and signed by a licensed veterinarian within 10 days of travel for both the outbound and return trips.
Rabies vaccination certification. Please bring one copy issued and signed by a licensed veterinarian in accordance with local timeline regulations. If your dog or cat is less than 12 weeks old, they are not required to be vaccinated.
Make sure you've chosen the right kennel for the animal being transported. All kennels must meet USDA guidelines or the International Air Transport Association (IATA) Live Animal Regulations.
Keep in mind that two dogs or two cats may share the same kennel if each is less than 20 lbs. and less than six months old. All animals must be at least eight weeks old and weaned.
- Acceptable: Kennels made from rigid plastic, metal or wood and held together with nuts, bolts or screws (plastic or metal), must be leak and escape proof with a metal grated door.
- Not Acceptable: Snap-sided kennels, modified snap-side kennels, adaptations (including the addition of nuts, bolts or screws), plastic and top-opening doors.
- Non-collapsible, non-folding and wheels must be rendered inoperable.
- Adequate ventilation on at least three sides.
- It should be roomy enough for your pet to stand without touching the top. They must be able to stand, sit and lay like they normally would.
- Clip their food and water dishes on the inside of the door.
- Make sure it's clean with no offensive odors.
- Please place absorbent material along the bottom.
- Not Acceptable: Hay, wood shavings or straw.
In case there should be a delay, please tape a small bag of dry food to the top.
Place "Live Animal" and "This Side Up" labels (or directional arrows) on the top and at least two sides. The letters must be at least one inch tall.
Please attach a label with feeding and watering instructions, unless you have written instructions from an accredited veterinarian to not feed or water the animal.
Also, attach a note that states food and water was offered within four hours of the flight.
After the appropriate screening has been applied, releasable cable ties will be attached to all four corners of the kennel door. We will provide these ties at no cost. If you prefer, you may provide your own ties or sealing mechanisms, provided they can be removed prior to screening without the use of tools.
Tips for the Travelers
Buy the kennel beforehand so the animal can get used to it.
Bring a leash to the airport so that you can walk your pet before and after your flight.
Include ID tags with your name and number.
Never use choke collar or muzzle.
Using the hourly forecasts from weather.com, we keep tabs on the temperature in each city along the way, making sure they are within the acceptable range for the animal(s) onboard.
45 to 85 degrees Fahrenheit:
We are pleased to accept warm-blooded animals and birds for transport if the actual or forecasted temperature in each city along the way is between 45 to 85 degrees Fahrenheit. However, 85 degrees Fahrenheit is the maximum limit no matter what.
20 to 45 Degrees Fahrenheit
You will need a Certificate of Acclimation if the actual or forecasted temperature in any city along the way is below 45 degrees Fahrenheit. It must be issued and signed by a licensed veterinarian and dated within 10 days of travel for both the departure and return trips and include the shipper's name and address, type of animal and the specific low temperature that the animal can withstand. In fact, your pet will not be allowed to travel if your document doesn't state a specific low temperature.
Below 20 Degrees Fahrenheit
We will not ship any animal if the actual or forecasted temperature in any city along the routing is below 20 degrees Fahrenheit.
We care about animals, so we follow guidelines to be sure that they are handled safely.
Make sure your animal meets applicable government regulations and complies with the U.S. Convention on International Trade in Endangered Species (CITES) Wild Fauna and Flora. Specific guidelines for the acceptance, care, handling and container requirements are published in the International Air Transport Association (IATA) Live Animal Regulations Manual. Unless there is a more restrictive policy, we adhere to the U.S. Department of Agriculture's (USDA's) Animal Plant and Health Inspection Service (APHIS) and the U.S. Fish & Wildlife Service (USFWS) guidelines in order to keep your animal as safe and comfortable as possible.
The information contained on this website is for general reference and guidance only. Please go to the USDA's APHIS website for detailed instructions and information.